Shipping Policies

PLEASE NOTE: YOU CAN ONLY CHECKOUT WITH PAYPAL OR AMAZON PAY. PLEASE CHOOE ONE OF THESE PAYMENTS FROM SHOPPING CART PAGE

Shipping and delivery

We reserve the right to ship with whichever company will work best. All purchases that are made with free shipping will be shipped with the USPS insured mail or UPS 2 day.
All packages will need an adult to sign for them, NO exceptions.

We ship most orders within 24 hours, depending on whether alterations have to be done to the item, it could take up to 3 business days. Special orders can take between 3-5 days to be filled depending on availability of the iitem.

Overnight shipping will be used at the time the item is ready to be shipped, not the day the order was placed. Orders will be sent either USPS express mail or UPS overnight, depending on Value.
Overnight Shipping for $25. is only for orders shipped in the United States. International Orders are not included.

International Shipping Policy

For International orders up to $600. items will be shipped via USPS Priority Mail international for $36.00 All other orders will be shipped via USPS Express Mail International with insurance for $58.00.

We will do our best to find the best and cheapest way to ship to your country, however these prices are the most we will charge, if we can ship for less we will.

Due to our software, this website might not be able to include the shipping charges at time of purchase since they vary. We will inform you before we ship the item and the charges can be paid via paypal.

On international orders, WE ONLY ACCEPT PAYPAL as payment from a confirmed address. We reserve the right to cancel an order after it is placed if not placed using this method

Returns shipping policy

All items being returned will be the customers responsibility to pay for, and be liable for until signed for by our company.

We accept returns for up to 14 days from date of purchase. ALL returns need an RMA number or the package will not be accepted.

Refunds will be given within 2 business days via the same method used to pay for the purchase.

Contact information

BY MAIL

SSJewels.com
305 Northwest Dr.
Farmingdale, NY 11735

Phone
877-308-6460
516-845-1332

BY EMAIL

gold@ssjewels.com
orders@ssjewels.net